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I just wonder if anyone has had anything similar happen to them? I am an Adobe registered user and the CS3 is registered to my account so they know that it is a legitimate copy. I now have absolutely no confidence in Adobe going into the future and I will have to search for another company who might be more reliable. However I received an email from Adobe right now saying, and I quote " We have resolved your Download/Install issue and are closing case number ADB-405293-W4T7"ĬS3 cost a lot of money and I used most of the component, Photoshop, Illustrator, InDesign, in particular. One option on customer care 'chat' was to have the conversation emailed to me. This was presented as a dedicated CS3 team but in fact was simply a link to another link etc. This morning, after 8 hrs sleep, I returned to chat, to be directed to a forum.

Which had me waiting for about 2 hours, dropping me a few times, and then finally cutting me off. Two hours later, having downloaded all the necessary files, including a third part installer needed to install the Adobe installer, I had all the components installed. There I was told that servers for CS3 had been retired and I would need to get a new serial number, uninstall my current copy of the software and reinstall from there website. it also said that only 5 days remained to complete this activation ( It have beem activated and used continuously for past 8 yrs).Īctivation offered a phone activation but when I called that number a recorded message said that was no longer available and directed me to the website. Yesterday, for no clear reason, my CS3 decided it needed to be reactivated. Maybe a bit if an exaggeration but it must be up there with thw worst.